The client has the right to return the purchased products within 14 days of the date of receiving the item. The client must inform our customer service team by sending an email to [email protected].
An RMA module will be provided that must be included inside the package together with the product. To qualify for a refund the returned product(s) must be in original conditions, not physically broken or damaged. If the product is devalued in any way, caused by an improper use of the client (damaged, scratched, missing the original accessories, product altered or modified in any way etc.), HMCstock.com reserves the right to reimburse the client only partially.
The shipping costs, in this case, must be covered by the client and the product must be shipped with tracked delivery services no later than 7 days of having informed us on the withdrawal of the contract.
HMCstock.com will do its best to reimburse the client in the shortest time possible. Refunds will be processed and paid within 30 days of our receipt of the product.