HMCstock privacy policy

This page describes the methods of management of this website with regard to the handling of personal data of users who access the site and it is extended to the personnel and partners of We reserve the right to modify such methods by posting a notice on our website.’s priority is the safety and protection of our customer’s personal data. All personal information is encrypted to secure user accounts, their browsing, and purchases. HMCstock operates on the Website that is its own property, as a provider of the registration service and the sales service and ensures that personal data of the user is processed according to the directives pursuant to art. 13 of the 2016/679 EU Regulation published in the Official Journal of the European Union.

Data processing

Personal data provided by the user, that request informative materials or other communications (i.e. orders), is being used with the sole purpose of completing the requested service and is being communicated to third parties only when necessary. The data is being collected only when required and is being processed according to the directives pursuant to the 2016/679 EU Regulation. Providing the consent to use personal data is optional. The user may refuse to provide a consent and may revoke the given consent at any time, by following the link Contacts at the bottom of the page, or by simply following the procedure described in the personal access area. Your refusal to provide the consent can prevent us from fulfilling some of our services and the navigation of our website might not be optimal. The consent for data processing is limited to 16 years of age; for those who are under that age, the consent must be expressed from a parent.

Types of processed data collects information provided by the user at the time of registration and use of our website, with the aim of offering an efficient and personalized service to the final user. Data is not being shared with third-party services without the user’s consent. The present website uses information collected in an automated matter during the user’s visits, such as:

Navigation data:

  • Internet Protocol address (IP) and Internet Service Provider (ISP)
  • URL address (Uniform Resource Identifier)
  • Type of browser and device parameters used to connect on the website
  • Date and time of visit
  • How website visitors enter (referral) and exit our website
  • The number of clicks if necessary
  • How website visitors enter (referral) and exit our website
  • Other parameters regarding the Operating System (OS)

Personal data:

  • name, surname, phone number, contact, email address, shipping, and delivery address
  • username (ID) and password

Why we collect data

The aforementioned data may be used to solve problems correlated to our servers, to examine hypothetical IT crimes and observe anonymous statistics regarding the use of the website. We collect information from cookies that allow us to personalize our website, with the sole purpose of improving the customer’s shopping experience. The cookies allow the user to access our website without the need to insert the same information for the second time. The user may choose to deny the use of cookies.

When collected information is used

  • Managing, concluding and performing transactions to purchase products on the website
  • Providing services by 
  • Informational and other promotional communications (promotions, discounts, offers, newsletter etc.)
  • Customizing the website and improvement of the offered products
  • Marketing activities and statistics

Which data is seen by others

  • User ID: Other users that visit our website can see the user’s ID, the place, the products for sale and the rating
  • Email address: In order to complete the transaction, the merchant and the buyer know the other's email and shipping address.

The purpose of the aforementioned information is to verify the correct functioning of the website. The collected data may contain personal data such as IP address, that may be used within the law, to block attempts to damage the website or to harm other users, or to block malicious and offensive activity in general. These data are processed according to the legitimate interests of the owner and according to the law GDPR EU 2016/679. The data is voluntarily provided from the customer, thereupon the website automatically detects and registers identification data, including the email address. By leaving a comment or requesting any other service, the user expressly agrees to our Privacy Policy, more specifically, agrees that the entered contents may be freely diffused, exempting this website from any liability concerning possible violations of laws. Collected data are utilized exclusively for the purposes indicated above and are preserved for the time strictly necessary to carry out the specified activities.

Accountability and place of service

Collected data are handled in a datacenter Webhosting d.o.o. - Sencur. The web hosting (Neoserv), appointed responsible of the service, is in the European Economic Area (EEA) and operates in compliance with the European norms (policy privacy di Softlayer).

Data Protection

For any further information regarding Data Protection, the treatment of Personal Data users can contact the Data Protection Officer (DPO).

User’s rights

In accordance with the European regulation 679/2016 (GDPR), on the basis and within the limits laid down by regulations, users are entitled to the following rights: Request a confirmation of the existence of personal data on our servers and inspect them; Know the origin of this data; Receive clear communications regarding their data; Gather information related to the logic, the modalities and the purposes of their data processing; Ask to update, rectify, erase and transform their data anonymously. They are also entitled to request restriction of processing of their personal data. They can also block the data processing in cases of law infringement, or when the same data are no more necessary to fulfill the scope they were gathered for; In the cases of treatment based upon consent, receive all the data provided to the controller, in a structured and machine-readable form and in a format commonly accessible throughout electronic devices. The process shall be free of charge, except for the cost of the support provided by the controller in order to send the data; Submit a complaint to the authority responsible for privacy; More generally, exercise all the rights they are entitled to in accordance to existing laws.

The requests are being forwarded to the controller and can be easily consulted or opted out of by logging into the personal area and revoking the consent (opt-out). All data can be visualized and consulted at any time by logging into the account and clicking “My personal data” that can be found in the “Reserved area”. Similarly, the user has the right to object and restrict the processing of their data by simply accessing their personal area and removing the connected flag (consent). When desired, the user can export their personal data (takeout) by logging into their “Personal area” and clicking on “Obtain data”. In order to be canceled definitely the user must contact us by sending a specific request to the controller. The deletion will take place in the provided technical times in accordance with the Directive.

For more information, we invite you to visit the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).

Information regarding online dispute resolution pursuant to Art. 14 Para. 1 of the ODR (Online Dispute Resolution Regulation):

The European Commission gives consumers the opportunity to resolve online disputes pursuant to Art. 14 Para. 1 of the ODR on one of their platforms. The platform ( serves as a site where consumers can try to reach out-of-court settlements of disputes arising from online purchases and contracts for services.